Website completely offline
Your page is no longer reachable. Visitors only see an error message or a white screen.
Immediate help for total failure, critical error messages, or malware infections. Fast, direct, and straightforward.
Report emergency nowYour page is no longer reachable. Visitors only see an error message or a white screen.
Internal Server Error, 502 Bad Gateway, or similar critical error messages block access.
WordPress only shows an empty white screen – no error message, no function.
"Error establishing database connection" – your website can no longer access the database.
Malware infection, suspicious redirects, unknown content, or warning messages from Google.
After a WordPress, plugin, or theme update, suddenly nothing works anymore.
You need immediate help if your website is business-critical and every minute of downtime costs money or damages your reputation. I react quickly, work structurally, and keep you updated.
Important: I am not a replacement for hosting support. If your server has fundamental issues, you should contact your hoster first. However, I am happy to help you narrow down the problem and communicate with the hoster.
Structured approach in an emergency
You report your problem. I perform a quick initial check and estimate the effort required.
You provide the necessary access. I analyze the problem and find the cause.
I fix the error, test the functionality, and ensure everything is running again.
I usually respond within 2 hours.
Your inquiry is free of charge and non-binding.